vg88 Terms & Conditions

vg88 ("Platform", "we", "us") is an entity that provides online betting and casino services. These terms and conditions ("Terms") form a legally binding agreement between you ("user", "member") and vg88. By accessing this site or creating an account, you are giving your full consent to these Terms.

• "Platform" refers to the vg88.mom website and all its sub-pages.
• "Member" refers to any person who holds a registered account at vg88.
• "Services" refers to cricket betting, slot games, live casino, fishing games, and all other online gaming features.
• "Bonus" refers to any promotional credit, cashback, or reward that vg88 provides to its members.

2.1 — Eligibility Conditions

To open an account at vg88 and use its services, you must be at least 21 years of age. Creating an account in violation of the age requirement is strictly prohibited, and vg88 reserves the right to cancel any such account and close it without returning any deposited funds.

• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• The account is for your personal use only. Placing bets on behalf of a third party or managing someone else's account is prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• vg88 may request documents for identity verification at any time. Failure to provide documents may result in account suspension.

2.2 — Account Security

You are responsible for the security of your own account. Login credentials (username and password) should not be shared with any third party. If you suspect that your account has been accessed without authorization, notify our support team immediately.

3.1 — Deposit Conditions

Deposits at vg88 are currently possible through the following payment methods: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank). The minimum deposit amount is ৳100 for each method.

• All deposits must be made in Bangladeshi Taka (BDT).
• Use the correct reference number when making a deposit — providing incorrect information may cause delays.
• vg88 may suspend the processing of any deposit in cases of suspicious or fraudulent transactions.

3.2 — Withdrawal Conditions

The minimum amount for a successful withdrawal is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes after verification.

• Withdrawals will only be sent to the payment account registered in your name and from which you made your deposit.
• The withdrawal process may be delayed if account verification has not been completed.
• If a withdrawal is made without meeting the bonus conditions, the bonus funds will be cancelled.
• vg88 reserves the right to temporarily hold a withdrawal if there is suspicion of fraudulent activity.

4.1 — Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000; or if you deposit ৳10,000 you will receive a maximum bonus of ৳8,000 and your total balance will be ৳18,000.

• The wagering requirement on the bonus is 10 times — calculated on the bonus amount only.
• Example: if you receive a ৳2,000 bonus, you must place a total of ৳20,000 in bets before withdrawing.
• The welcome bonus can be received only once per member.
• The bonus may only apply to certain games — contact support for details.

4.2 — General Bonus Policy

vg88 reserves the right to change, suspend, or cancel any bonus offer at any time. The following general conditions apply when taking advantage of bonus offers:

• Multiple accounts from the same household or the same IP address cannot receive bonuses.
• If vg88 can prove that a bonus has been misused, the relevant bonus and all winnings earned from that bonus will be forfeited.
• Bonuses must be used within the time period stated in the offer notification.

vg88's VIP program has four tiers. Based on regular play, members can be promoted to higher tiers and enjoy weekly cashback benefits:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.4% cashback per week.
• Gold: up to 0.6% cashback per week.
• Platinum: up to 0.8% cashback per week.

vg88 has the sole right to decide on the criteria for determining VIP tiers, the schedule for cashback payments, and other VIP benefits. Cashback will be added directly to the balance and wagering conditions may also apply to it.

The following activities are strictly prohibited at vg88, and engaging in them will result in permanent account closure:

• Misusing bonuses or attempting to circumvent bonus conditions.
• Creating multiple accounts or using someone else's account.
• Using fraudulent payment methods or attempting money laundering.
• Attempting to gain an advantage using software, bots, or automation tools.
• Intentionally exploiting technical errors or bugs in the platform.
• Behaving in an abusive or threatening manner toward other members or vg88 staff.
• Allowing a third party to use your account or transferring your account to another person.

In the event of any of the above violations, vg88 may close the account, forfeit the balance, and take legal action if necessary, without prior notice.

7.1 — General Gaming Conditions

All games available at vg88 — slots, live casino, cricket betting, fishing games — are operated according to set rules. Game outcomes are completely impartial and follow fair play principles.

• All bets will be considered final once confirmed — they cannot be cancelled.
• If a game is interrupted midway due to a technical issue, vg88 will make a decision in accordance with the prevailing policy.
• vg88 is not responsible for losses caused by internet connection disruptions.

7.2 — Sports Betting

For cricket and other sports betting, vg88 reserves the right to suspend, cancel, or reprice any event or market if unusual betting patterns are observed or if there are changes to the rules of the event.

vg88 believes that online gaming should be for entertainment. We encourage our members to play responsibly. Our platform is for people aged 21 and above only.

• If you feel that your gaming habits or those of someone you know are getting out of control, contact our support team immediately.
• You may voluntarily set deposit limits, betting limits, or self-exclusion on your own account at any time.
• For detailed guidelines on responsible gaming, visit our Responsible Gaming page.

vg88 gives the highest importance to protecting its members' personal information. The platform uses SSL encryption technology to keep all data secure. How we collect, use, and store your information is described in detail on our Privacy Policy page.

• Your personal information will not be sold to third parties.
• Documents collected for identity verification are stored securely and used only for regulatory purposes.
• You may request a review or correction of your information at any time.

vg88 will not be liable for any financial loss or inconvenience in the following circumstances:

• Losses caused by internet connection disruptions or technical issues with the user's device.
• Delayed transactions due to system outages of third-party payment providers (bKash, Nagad, Rocket, banks).
• Losses caused by the user's own mistakes or negligence.
• Unavoidable circumstances (force majeure) such as natural disasters, government directives, or cyber attacks.

In the event of any dispute, vg88's decision will be considered final, however members will have the opportunity to appeal through support channels.

vg88 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will endeavor to notify members as far in advance as possible. Continued use of the platform after changes have been made will be deemed as consent to the new terms and conditions.

The latest terms and conditions will always be available on this page. It is recommended to visit this page regularly.

If you have any questions or complaints about these terms and conditions, please contact our support team. We provide assistance 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat — 24/7 direct support
• Email: [email protected]